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We stand behind all the products we offer. If you are not 100% satisfied with your product, we want to know about it. We strive to make all our customers happy!

Returns -- An unopened product may be returned within ten days of purchase for a refund. If we can resell the item as new, you will get your money back, less the original shipping and handling. We are unable to accept used merchandise. If the product has been opened, or is refused at the time of delivery to you, it's subject to a 20% restocking fee. This fee applies in any case to water trampolines, water bouncers and banana boats. Goods can only be returned under a Return Authorization Number (RA#). Contact us at service@DirectInflatables.com to obtain an RA# and shipping instructions. Include your name and address, details of your product, purchase date, invoice number and the reason for the return. Return shipping is at your cost.

Defects – Most of our products carry a one-year warranty against manufacturing defects.  Aquaglide Platinum products carry a three-year warranty.  Warranties on defective products will be honored by the manufacturer directly.  Defective products will be replaced with like products in good condition as soon as possible after receipt and inspection.  Goods can only be returned under a Return Authorization Number (RA#).  Contact us at service@DirectInflatables.com to obtain an RA# and shipping instructions.  Include your name and address, details of your product, purchase date, invoice number and the problem. DirectInflatables.com will not accept for refund items damaged as a result of misuse, abuse or neglect.

If you wish to cancel your order, we must be notified by phone or by email before your order has been shipped. For all other cancellation requests, please refer to the above.

Free Stuff!...

FREE TOW ROPE  with an Aquaglide Airport or Lanai Raft  Click here to find out!

 

FREE PUMP  with an Island Hopper Banana Boat purchase.  Click here for details!

 

KAYAK KIT FREE with an AQUAGLIDE MULTISPORT!   Click here for more!

 

What's HOT!...

Island Hopper Acrobat 20' Water Trampoline

Island Hopper Acrobat 20' Water Trampoline

Price $3,149.99
Sale Price $2,999.99
Multisport 4.1 by Aquaglide

Multisport 4.1 by Aquaglide

Price $549.99
Sale Price $499.99
Takeoff Water Bouncer and Towable by Aquaglide

Takeoff Water Bouncer and Towable by Aquaglide

Price $549.99
Sale Price $499.99
Turtle Jump 10' Water Trampoline by Aqua Sports

Turtle Jump 10' Water Trampoline by Aqua Sports

Price $2,199.99
Sale Price $2,099.99

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